Patients Rights & Responsibilities

                                          PATIENTS RIGHTS

• The patient has the right to be treated with respect, consideration and dignity regardless of race, color, religion, gender, age, national origin, sexual orientation, disability, condition of health, or method of payment in a care setting free of all forms of abuse and harassment.

• The patient has a right to be free from any act of discrimination or reprisal.

• The patient has the right to expect that any discussions, consultations, examinations or treatments will be conducted discreetly.

• The patient has the right to personal privacy during personal hygiene activities, medical/surgical treatments and when requested as appropriate.

• The patient has a right to be fully informed about a treatment or procedure and the expected outcome before it is performed.

• The patient has the right to a safe and clean environment during their stay.

• The patient has a right to receive care in a safe setting and be free of all forms of abuse or harassment.

• The patient has the right to obtain from his physician complete current information concerning his diagnosis, treatment, and prognosis in terms the patient can be reasonably expected to understand. When it is medically inadvisable to give such information to a patient, the information is provided to a person designated by the patient or to a legally authorized person.

• The patient has the right to expect that all disclosures and records are treated confidentially, and, except when required by law, patients are given the opportunity to approve or refuse their release.

• The patient has the right to receive from his physician information necessary to give informed consent prior to the start of any procedure and/or treatment. Where medically significant alternatives for care or treatment exist, or when the patient request information concerning medical alternatives, the patient has the right to such information and to know the name of the person responsible for the procedures and/or treatment.

• If a patient is adjudged incompetent under applicable State laws by a court of proper jurisdiction, the rights of the patient are exercised by the person appointed under State law to act on the person’s behalf.

• If a State court has not adjudged a patient incompetent, any legal representative or surrogate designated by the patient in accordance with State law may exercise the patient’s rights to the extent allowed by State law.

• The patient has the right to participate in decisions involving their health care, except when such participation is contraindicated for medical reasons.

• The patient has the right to refuse treatment, and to be informed of the medical consequences of his action.

• The patient has the right to expect that all communications and records pertaining to his/her care will be treated as confidential according to the Surgery Center’s policies and procedures.

• The patient has the right to obtain information from his medical record for use in other health care and educational institutions.

• The patient has the right to be advised if the Surgery Center proposes to engage in or perform human experimentation affecting his care or treatment and has the right to refuse to participate.

• The patient has the right to expect reasonable continuity of care.

• The patient has the right to examine and receive an explanation of his bill regardless of source of payment, and Dayton Eye Surgery Center’s (DESC) payment policy.

• The patient has the right to have special needs met at no charge to the patient, such as an interpreter to help the patient communicate, and provisions for after-hours and emergency care. DESC will provide information regarding these services to those with special needs.

• The patient has the right to appropriate assessment and management of pain.

• The patient has the right to review provider credentialing information can be made available to patients upon request.

• The patient has the right to be informed of the Surgery Center’s policy regarding advance directives, particularly as the directive may relate to DNR (Do Not Resuscitate) requests. The policy of the Surgery Center is that all patients undergoing elective surgical procedures will be considered for life sustaining emergency treatment while under the Surgery Center’s care.

• The patient has the right to be informed that he may change primary or specialty physicians if other qualified Physicians are available.

• The patient has the right to review all marketing or advertising materials and to be assured that those materials are not misleading with regard to the competence and capabilities of DESC.

• The patient has a right to voice grievances regarding treatment or care that is (or fails to be) provided.

• The patient has the right to be given a mechanism for expressing grievances and suggestions to the organization.

 

YOUR RESPONSIBILITIES AS PATIENT INCLUDE

• The patient has the responsibility to provide to the best of his knowledge complete information regarding his symptoms, past illnesses, any recent exposure to Covid-19 or other communicable disease, medications taken, including over-the-counter products and dietary supplements, and any allergies or sensitivities and other matters relating to the plan of his care.

• The patient is responsible to ask their physician or nurse what they can expect regarding pain and pain management.

• The patient is responsible to follow the agreed-upon treatment plan prescribed by their provider and participate in their care.

• The patient is responsible to ask questions when they do not understand the explanation regarding their care or services.

• The patient is responsible to provide insurance and/or financial information regarding whom will be responsible for the bill and any charges not covered by insurance.

• The patient is responsible to respect the rights of other patients, visitors, and DESC personnel and follow the organization’s policies.

• The patient is responsible to keep their appointments and be on time or notify the appropriate person if cancellation is necessary.

• The patient is responsible for his/her actions if they refuse treatment or do not follow the physician’s instructions.

• The patient is responsible to provide a responsible adult to provide transportation home and to remain with him/ her as directed by the provider or as indicated on discharge instructions.

 

                        ASC FINANCIAL OWNERSHIP DISCLOSURE

The following physicians have a financial ownership interest in the DESC surgery center

 

 David Denlinger, MD     Richard Liston, MD         Kettering Medical Center Network (KettCor)

 Syed Hasan, MD           Jennifer Shade, MD        Northmark Medical Management

 Martin Wilkes, MD         Mary Weimer, MD           Scott Schoenberger, MD 

 Amy Miller, MD              Stephen Ward, MD          Stephen Schumann, MD 

 Marshall Wareham, MD

 

Questions, concerns, or comments can be directed to Andrea Weisenburgh, Administrator/Director of Nursing at DESC: 937-431-9531

Questions, concerns or comments can also be directed to the Ohio Department of Health

Complaint Hotline: 1-800-342-0553      Public Office: 614-466-7217

Ohio Department of Health: 246 N. High St. Columbus, OH 43215

www.odh.ohio.gov

Or, on the web, you can view the website for the Office of the Medicare Beneficiary Ombudsman at: www.medicare.com